Charles Darwin stated, “In the long history of humankind those who learned to collaborate and improvise most effectively have prevailed.” The modern workplace generally has policies and procedures aimed at…
How can you improve typecasting at work?
Every day in the workplace this issue arises. We have included a recent example in the blog below. The Myer stores incident is symptomatic of the attitude that prevails towards…
Listening versus Hearing.
“The attention of the listener serves as accompaniment in the music of speech.” Joseph Joubert In the workplace, the ability to listen as distinct from hearing is often confused. Much…
Cyber bullying and HR.
Cyber bullying is increasing in the workplace. While less common than the traditional forms of bullying, it is becoming more frequent and is likely to increase over the years as…
Customer satisfaction.
Many businesses are now facing the power of social media when disgruntled customers decide to use the medium to damage the brand. This trend is not necessarily vindictive but can…
The Best and the Fairest.
The law is about principles and procedures. In practice, it is guided by both. In the courts, the principles of justice and fairness are upheld through procedural fairness or due…
Payroll and employees
The Fair Work Ombudsman is sending a strong message to the business community right now…. The underpayment of employees will not be tolerated. Most recently, there was a Federal Court…
Proper Policies and Procedures.
Two cases in the month of January 2018 highlight the need for properly articulated Policies and Procedures. While there are many examples of cases in this regard, these two…
Chat integration into Procedure Rock.
Hi readers. The team have integrated a chat function into Procedure Rock, allowing users to login as guests or members and share files and ideas. This function will be built…
Developing Corporate Culture.
PHILOSOPHY Previously we have discussed the sports / business analogy. In most team sports, the philosophy driving the teams is the same. 1.Compete. 2.First at the ball. 3.Strive…