In a classic example of what not to do when faced with the need for “an effective workplace investigation “(Biffin vs XL Express).

This case highlights the lack of reference to Company Policy and applicable Legislation, Regulations and due process despite the Company having a HR department and in-house counsel.

On top of all the errors concerned the Manager was on leave and the system was not definitive as to the process to be followed which would have eliminated the risks concerned. The cost to the Company was firstly its defense of the matter in the Fair Work Commission and $ 50,000 to the plaintiff in compensation.

Procedure Rock ensures incidents such as these in a modern technological world will not occur, and if they do, it will pinpoint what went wrong and how it can be totally avoided in the future.

Firstly, the policy is contained within the files and the relevant procedures to ensure understanding what must be done in any circumstances and how to do it.

As the process unfolds those relevant persons in the Company structure acknowledge the steps taken and collectively can assess the outcomes and actions required.

Utilising Procedure Rock as a management system enhances everyone’s experience in the workplace, energising the workforce and avoiding liability across the board.