When in receipt of Log of Claims firstly:
Cost all items fully and list the impact on the company margins per annum.
Implement a Communications Plan with your employees to ensure there is a full understanding of the potential impacts on the business. Also ensure all discussions with employees and their representatives are documented and confirm issues raised by all in writing.
There are tools available under the Fair Work Act to ensure Good Faith Bargaining and prevention of Industrial Disputation.
Value the relationship with your employees as most people understand Capacity to Pay and how it can affect Profitability, damage to the Brand and on-going employment.