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Easily improve your procedures and processes.
Use our procedure templates. Get things done quicker and save time!
Collaborate with your team to refine and improve your procedures.
Make it very easy for your staff to follow.
Enrich your content with HTML, Screenshots, Photos and Files.
Automatically archives older versions for easy comparison and quick reference ability.
Browses and Executes Steps in a single page optimized for mobiles & tablets.
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" I'm been running numerous business online for over 15 years and ensuring a smooth flow in procedures is the key to our ongoing success.
Procedures documented right make a massive difference to our profitability because of lower training costs and more efficient work process - Procedure Rock has allowed us to very easily document our procedures so all the team can access them as any time.
The software is frequently updated, the team are a delight to work with and they're very responsive to any queries. We can't recommend them highly enough! " - Brendon (Tailored Web Service) "
Not following workplace policies and procedures Below standard work performance Disruptive behaviour in the workplace, negative comments about fellow employees and the business itself Anti-social behaviour in the workplace, for example telling an inappropriate joke
Causes serious and imminent risk to the health and safety of another person or the reputation and profits of their employer’s business or, Deliberately behaves in a manner that, is inconsistent with their continuing employment.
Fraud, theft, assault, intoxication at work and refusing to carry out reasonable and lawful directions.Use policies and procedures to control these factors.
Develop a performance management policy outlining the definition, management and consequences of underperformance. This ensures your team understands and acknowledges what is expected of them and the consequences of underperformance.
Position descriptions are a great way to establish expectations up front. Ensure the employee knows what is expected by listing the key outcomes and behaviours you consider essential to their role.
Conduct regular checks as to performance to avoid bad habits being established and poor performance taking its toll. Monthly is ideal and enables an assessment of any issues or concerns.
Underperforming employees often do not improve regardless of the steps taken to improve their position
Therefore, it is essential to have the discussion with the employee to explain how they are not performing as per their contract of employment.
Ask the employee what is happening and what is causing the issue. This exercise should be conducted in a place where the employee is free to talk and have a support person with them if they so request, following your advice as to their rights accordingly.
Listening is key to processes as once the discussion identifies the reasons or influencing factors behind the underperformance it is essential to form an agreed performance plan
Document what was said and agreed between the parties and have both parties acknowledge the same within Procedure Rock.