Need a better tool to manage your Procedures and Policies?

A smart Procedure and Policy Software making it easy to create Procedures, Policies, Instructions and Guides for IT, Admin, Customer Services, HR, Finance and more.

Secure and Safe Secure and Safe - Your content is always protected
Always available Cloud-based - Always available. Access anytime, anywhere
Simple and fast Simple and Fast - Anyone can use, built for non-tech

Try ProcedureRock Free for ONE Month

Global Positioning System

GPS world map
GPS Mobile
GPS Tracking

Simple to Use

Make your team super productive! Your team will LOVE IT!

Easy to Improve

Easily improve your procedures and processes.

Save Time

Use our procedure templates. Get things done quicker and save time!

Take the guesswork out of your business operations.

Why use ProcedureRock for your business?


Team Collaboration

Collaborate with your team to refine and improve your procedures.

Trigger Actions

Step-by-Step Instructions

Make it very easy for your staff to follow.

Rich Content Support

Rich Content Support

Enrich your content with HTML, Screenshots, Photos and Files.



Automatically archives older versions for easy comparison and quick reference ability.

Mobile/Tablet Step View

Mobile/Tablet Step View

Browses and Executes Steps in a single page optimized for mobiles & tablets.

Secure access remotely

Secure access 24/7

You can access your procedures securely and remotely from anywhere at anytime.

What our happy customers have to say

" I'm been running numerous business online for over 15 years and ensuring a smooth flow in procedures is the key to our ongoing success.
Procedures documented right make a massive difference to our profitability because of lower training costs and more efficient work process - Procedure Rock has allowed us to very easily document our procedures so all the team can access them as any time.
The software is frequently updated, the team are a delight to work with and they're very responsive to any queries. We can't recommend them highly enough! " - Brendon (Tailored Web Service) "

Service Seeking

Stephenson Harwood
Harris Caprock

Under-performance policies can help your business bounce back!

Definition of underperformance:

Not following workplace policies and procedures Below standard work performance Disruptive behaviour in the workplace, negative comments about fellow employees and the business itself Anti-social behaviour in the workplace, for example telling an inappropriate joke

Misconduct occurs when an employee:

Causes serious and imminent risk to the health and safety of another person or the reputation and profits of their employer’s business or, Deliberately behaves in a manner that, is inconsistent with their continuing employment.

Examples are:

Fraud, theft, assault, intoxication at work and refusing to carry out reasonable and lawful directions.Use policies and procedures to control these factors.

Prevention of underperformance performance:

Develop a performance management policy outlining the definition, management and consequences of underperformance. This ensures your team understands and acknowledges what is expected of them and the consequences of underperformance.

Position descriptions are a great way to establish expectations up front. Ensure the employee knows what is expected by listing the key outcomes and behaviours you consider essential to their role.

Conduct regular checks as to performance to avoid bad habits being established and poor performance taking its toll. Monthly is ideal and enables an assessment of any issues or concerns.

Underperforming employees often do not improve regardless of the steps taken to improve their position

Therefore, it is essential to have the discussion with the employee to explain how they are not performing as per their contract of employment.

Ask the employee what is happening and what is causing the issue. This exercise should be conducted in a place where the employee is free to talk and have a support person with them if they so request, following your advice as to their rights accordingly.

Listening policy

Listening is key to processes as once the discussion identifies the reasons or influencing factors behind the underperformance it is essential to form an agreed performance plan

Document what was said and agreed between the parties and have both parties acknowledge the same within Procedure Rock.

© 2016 Gerald Fanning Consulting Services Pty Ltd
(ABN 26 007 226 691)